Position title
Digital Program Manager
Responsibilities
  • Provide end-to-end project management.
  • Identify and manage dependencies with other internal or external teams.
  • Strong experience to work with cross functional teams like IS, Audit, Compliance, Marketing, P&P and OPS within the organization to adhere to Enterprise Project management framework for Go Live readiness.
  • Develop a detailed project plan and monitor progress.
  • Lead squad on user story grooming, sizing and acceptance criteria definition, continuous refinement and prioritization of product backlog
  • Ensure that Agile-related project reporting, such as burn-downs and status updates, are relevant, transparent and add value
  • Communicate with the team and ensure all members are on board with delegated tasks
  • Highlight potential risks or malfunctions and act proactively to resolve issues
  • Ability to engage in difficult conversations that result in positive, actionable outcomes
  • Program manage any cross-team coordination via collaboration techniques like Scrum-of-Scrums, Dependency & Risk management following agile best practices
Qualifications
  • Proven work experience as a project manager either in a bank or technology company
  • Would be an advantage to have Digital/ fintech projects involving payments, smartphone apps, straight through processing, integrations
  • Familiarity with Content Management systems and HTML/CSS
  • Solid technical background with an ability to address accessibility and compatibility issues
  • Communication and team management skills

Desired Skills and Experience

  • Hands on experience with project management software, like MS Project in running at least 2 Digital/ fintech projects involving payments, smartphone apps, straight through processing, integrations
  • Project Management Professional (PMP) certification
  • Ability to work independently
  • Analytical & Strategic thinking
  • Interpersonal skills | Planning skills
  • Teamwork and collaboration skills and Problem-solving skills
  • Excellent organization and time management skills
Experience
  • Minimum 10 years experience in related field.
  • With project management experience of minimum 3 years.
  • 5 years of Financial Services, with banking experience.
Education
  • A minimum qualification – Bachelor's degree in relevant discipline.
Employment Type
Full-time
Seniority Level
Mid-Senior Level
Job Functions
Product Management, Project Management
Industry
Financial Services
Job Location
Dubai, UAE
Date posted
4. February 2021
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Position: Digital Program Manager

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