NymCard
NymCard’s mission is to enable fintech and financial innovators to launch frictionless
payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorize transactions and manage payment operations with just one integration and one partner.
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers AND each other by bringing the best talent together to do the best quality work we can.
By staying true to our core values: Respect, Transparency, Collaboration, Quality, Speed, Courage, NymCards strives to build a global team as diverse as the markets we serve. It is a very exciting time to join NymCard and as our Business grows, you and your opportunities will grow with it. To Learn more about NymCard visit our Website and LinkedIn.
The Role
The ideal candidate will provide our first line of defense against fraudsters and bad actors. To support both our clients and their end consumers and work closely with the customer support, compliance, and technology teams. Nymcard provides 24/7 fraud monitoring and support for our clients and requires the highest standards of probity and diligence in this team.
- Monitor transactions across fraud monitoring applications on a rotational shift covering 24/7.
- Analyze & assess the Fraud alerts to act accordingly.
- Suggest applying new fraud rules or editing/freezing existing ones based on the fraud cases encountered.
- Investigate a fraud case by collecting facts & arguments.
- Submit Fraud Case report to management.
- Conduct a transaction flow study outside the automated fraud monitoring applications when necessary.
- Continuous coordination with the different fraud reporting channels such as Chargeback team, Payment System alerts, Acquirers.
- Reporting any system anomaly encountered outside the Fraud scope.
- Excellent communication skills, both written and orally in English and Arabic.
- At least 1 years’ experience of fraud monitoring (preferably Issuing) and response with a bank or similar financial services organization.
- Knowledge of fraud regulation in the Middle East and North Africa.
- Understanding of fraud processes with Visa and Mastercard.
- Strong interpersonal, organizational skills and a team player.
- You have a positive can-do attitude and a flexible approach.
- Excellent analytical skills and detail oriented.
- You have the ability to learn new technology/systems/applications quickly.
- We’re the region’s leading Banking-as-a-Service platform, trusted to issue and process virtual, physical and tokenized cards for the most innovative fintechs and enterprises. Your code (or craft) will reach millions of end-users across multiple countries the moment it ships.
- Our 1,000-plus public APIs and real-time platform let product and engineering teams move from idea to launch in weeks, not quarters. You’ll work with modern stacks, clean architectures and plenty of green-field projects. .
- Hybrid & remote-friendly roles, relocation support, generous annual leave, equity for key positions.
- Flat structure, candid feedback, and autonomy mean your voice counts from day one.
- Whether you’re crafting micro-services, designing intuitive UIs, or closing enterprise deals, you’ll see the direct commercial impact of your work and celebrate it with a team that loves what they do.
- Join us at NymCard and help shape the future of payments—faster, smarter, everywhere.
NymCard is MENA’s trusted partner in embedded finance, helping businesses and platforms integrate a full suite of financial services with ease. Specializing in cards, lending, and money movement, we empower companies across industries such as financial services, fintech, retail, insurance, telecommunications, travel, and the gig economy to create new revenue opportunities and enhance customer experiences.
