Emirates NBD has confirmed that its DirectRemit money transfer service will remain free of charge for transfers to six key countries, despite the introduction of a new international transfer fee from 1 September 2025.

This clarification follows a recent communication to customers stating that a fee of AED 26.25 (inclusive of VAT) would be applied to international transfers made via the bank’s app or online banking.

However, in a statement to Khaleej Times, a spokesperson for the bank assured that DirectRemit transfers to India, Pakistan, Egypt, Sri Lanka, the Philippines, and the UK will continue to be free for all Emirates NBD customers, provided a minimum transfer amount of AED 100.

“Emirates NBD remains committed to providing seamless and cost-effective banking solutions for our valued customers,”

the spokesperson said.

“As part of this commitment, DirectRemit transfers to India, Pakistan, Egypt, Sri Lanka, the Philippines, and the UK will continue to be offered free of charge.”

The bank also announced plans to expand its DirectRemit service to over 30 additional countries. For these new corridors, as well as all other international transfers, customers will be subject to a nominal transfer fee of up to AED 26.25 (inclusive of VAT).

Notably, customers will no longer incur correspondent bank charges.

Emirates NBD Private Banking, Priority Banking, and Personal Banking Beyond clients will continue to benefit from free DirectRemit and international transfers.

DirectRemit is a digital remittance service that enables Emirates NBD customers to send money to select countries, including India, Pakistan, the Philippines, Egypt, Sri Lanka, and the UK, in under 60 seconds via online or mobile banking.

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