Cognizant, a US-based provider of information technology, consulting, and business process services, and a recognised Global Elite Partner in the ServiceNow partner ecosystem, has announced the expansion of its strategic partnership with ServiceNow, the AI platform for business transformation, into the Middle East.
The expansion aims to support enterprise digital transformation through technology delivery, local expertise, and established global practices.
By combining Cognizant’s industry knowledge with ServiceNow’s AI platform, the partnership seeks to offer solutions that enable regional organisations to streamline and automate operations, enhance resilience, and support growth.
As part of a joint goal to build a US$1 billion global ServiceNow business, the expansion reflects the focus on delivering measurable outcomes across industries and regions.
“Extending our ServiceNow AI platform capabilities into the Middle East reinforces our vision of enabling clients to lead with agility and digital strength,”
said Maged Wassim, Head of Cognizant Middle East.
“With a strong foundation of local delivery, enterprise-grade platforms, and tailored innovation, we’re helping organisations move faster and smarter in their transformation journeys.”
Using Cognizant’s global delivery network, proprietary accelerators, and implementation expertise, clients are expected to benefit from the ServiceNow AI platform by improving visibility, modernising workflows, and driving operational value at scale.
“Partnering with a global leader like Cognizant allows us to unlock the full potential of the ServiceNow AI platform to organisations across the Middle East,”
said Saif Mashat, Area Vice President, MEA at ServiceNow.
“Cognizant’s delivery capabilities and deep customer insight make them an ideal partner in the region. Together, we empower enterprises to transform processes and deliver intelligent experiences at every level.”
The partnership also emphasises a shared focus on responsible innovation, including ethical governance and workforce readiness, ensuring that clients can continue to benefit from platform developments and AI-enhanced outcomes.
Featured image credit: Edited by Fintech News Middle East, based on image by freepik
