Emirates NBD has introduced a Business Support Package to provide temporary fee relief to SMEs.

The package helps businesses manage day-to-day operations amid current regional conditions.

The measures include the waiver of loan deferment fees, international courier charges for business card deliveries, and cheque return fees arising from unforeseen cash flow interruptions.

The bank will waive cash withdrawal fees at ATMs across the UAE and GCC, as well as fees for replacing business debit cards.

In addition, the bank will offer a 30% reduction on charges for letters of credit and guarantees, and a 40% discount on Cash Management services, standardising its introductory pricing.

Hamad Mohamed Zayed, Group Head of Business Banking at Emirates NBD, said:

“Through the package, we aim to build confidence and provide meaningful support as the UAE continues to consolidate its position as a global competitive economy. Our services remain fully operational, seamless and secure, reflecting the trust businesses place in us.”

The initiative follows the Dubai Government’s approval of AED 1 billion in economic facilitation measures to support businesses and enhance the emirate’s economic flexibility.

It also coincides with the Central Bank of the UAE’s Financial Institution Resilience Package, designed to strengthen the stability of the banking sector in response to regional challenges.

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