The Central Bank of the UAE (CBUAE) has signed an agreement with the World Bank Group to collaborate on financial inclusion, financial literacy, and consumer protection initiatives across the country.
The partnership will focus on digital fraud prevention principles and enhancing dispute resolution mechanisms for the banking and insurance sectors.
The two organisations are also preparing to host the second edition of the Regional Summit on Financial Health and Inclusion, scheduled to take place in Abu Dhabi in September 2026.
“This agreement reflects the CBUAE’s commitment to advancing financial inclusion and financial literacy, and enhancing consumer protection as key pillars for building a society that is better equipped to make informed and responsible financial decisions,”
said Fatma Abdulla Al Jabri, Assistant Governor for Financial Crime, Market Conduct and Consumer Protection, CBUAE.
Al Jabri noted that the regulator is working alongside public and private sector entities to develop the National Financial Literacy Strategy, aiming to support a more sustainable financial ecosystem for individuals and businesses.
“This agreement reaffirms the depth of our partnership with the Central Bank of the UAE and our shared commitment to further strengthening the UAE’s position as a leader in financial inclusion and financial health,”
said Ousmane Dione, Vice President for the Middle East and North Africa, Afghanistan and Pakistan, World Bank Group.
Featured image credit: Edited by Fintech News UAE, based on image by CBUAE
