Mashreq has launched a fully digital bank account for international travellers and tourists visiting the UAE.
The NEO On Arrival account uses passport-based eKYC to give short-term visitors immediate access to local transactions, avoiding the lengthy onboarding processes typically required by traditional banks.
Upon entering the country, visitors can download the Mashreq NEO app and complete a digital verification process using their passports.
The system activates a virtual account within minutes and issues a digital card for immediate use for digital payments at UAE merchants.
“The launch of the NEO On Arrival account reflects our commitment to shaping agile banking models that fuel the growth of the UAE’s most vital economic engines, particularly tourism and business travel,”
said Fernando Morillo, Group Head of Retail Banking at Mashreq.
Ghazal Al Sakaal, Global Head of Ecosystems and Platform Banking at Mashreq, added that the product removes traditional barriers to financial access.
“By bringing together digital identity, strategic partnerships, and a frictionless onboarding journey, we are empowering visitors and supporting the UAE’s ambition of becoming the world’s most connected digital economy,”
she said.
By enabling tourists to transact locally, the service positions UAE merchants to capture higher transaction volumes.
It also creates avenues for integration within the local fintech sector, including potential collaborations across advanced payments and digital wallets.
Featured image credit: Edited by Fintech News UAE, based on image by akshaychauhanakki123 via Magnific
