The Ajman Transport Authority, in partnership with BPC, has introduced an open-loop, contactless payment system for public transport buses.
BPC is a global provider of payment solutions, specialising in smart digital ecosystems for banking, transport, and e-government services.
The system, powered by BPC’s O-CITY platform, aims to modernise fare collection and improve efficiency in Ajman’s transport sector.
Passengers can now pay using bank cards, Apple Pay, Google Pay, and wearable devices. Smart payment devices have been installed on all public buses, with the service currently available on internal routes and plans to extend to external routes.
The “Masaar Travel” app has also been launched, allowing users to plan journeys, track buses in real time, link bank cards, and view travel history.
The system includes an automatic fare collection mechanism based on zones and stops, offering transaction monitoring and detailed operational and financial reports.
It also features driver scheduling, a ticket inspection system, and a bus handover process.
Additionally, it supports multiple login and payment channels and enables revenue distribution across different transport services, including public and on-demand buses.
Abeer Gomaa, Service Delivery Director, MENA, O-CITY, stated:

“The introduction of the open-loop system in such a short timeframe was possible due to the professional and forward-thinking team at the Ajman Transport Authority.”
Featured image credit: edited from O-CITY