Emirates NBD Integrates With UAE PASS for Digital Onboardingby Fintechnews Middle East 11. March 2021
Emirates NBD announced that it has integrated its website with UAE PASS, enabling individual customers to seamlessly open a bank account using their UAE PASS credentials.
The UAE PASS app is the first national digital identity and signature solution that enables users to identify themselves to government service providers through smartphone-based authentication. It also enables users to sign documents digitally with a high level of security.
By downloading the UAE PASS app and completing registration at one of over 300 UAE PASS kiosks in the UAE, the user will have a single digital identity across various government entities, as well as various other service providers.
The integration will allow potential customers to quickly and seamlessly open a bank account on the bank’s website by eliminating the need to manually type in personal information on online forms.
Users will now be able to log in with their UAE PASS credentials when signing up for a new Emirates NBD account and forms will be automatically completed with their details along with auto-uploading of documents, thus saving time and effort.
Emirates NBD is among the first banks in the country to integrate with UAE PASS, implemented jointly by the Telecommunications Regulatory Authority (TRA), Abu Dhabi Digital Authority and Smart Dubai organisations.
The initiative is part of the bank’s ongoing commitment to simplifying banking through digital innovation and complements the instant digital account opening service for individual customers available through its app.
Abdulla Qassem, Group Chief Operating Officer, Emirates NBD said,
“As a firm supporter of the UAE government’s vision to be the first worldwide in smart services, Emirates NBD is proud to continue its partnership with UAE PASS to create a superior onboarding experience for our customers.
This new initiative highlights the bank’s commitment to achieving digital leadership through our ongoing digital transformation program and by driving innovation.”
Suvo Sarkar, Senior Executive Vice President and Head of Retail Banking and Wealth Management, Emirates NBD said,
“Emirates NBD’s collaboration with UAE PASS is integral to our customer-first strategy. The initiative greatly simplifies our customers’ user experience, providing them with a hassle-free account opening journey through our website.
We plan to introduce more such enhancements to our digital customer journeys in the future.”
Featured image credit: Emirates NBD