COVID-19 has created a sea change across the financial services sector with respect to remote work and a push for digitisation. The financial sector experienced the most disruption, with an accelerated innovation roadmap that saw manual processes including account opening, lending applications and more become digitised. In the push to develop online services, security was often an afterthought and bad actors took advantage of the new breach opportunities leading to a surge in systemic fraud over the course of the year. This was a key learning in 2020, and in the MEA region we are likely to see more institutions…
Author: Charbel Diab, Managing Director, MEA, OneSpan
Author
Charbel Diab, Managing Director, MEA, OneSpan
Charbel Diab has 20+ years in the IT field and is responsible for OneSpan’s growth and strategy across the METAP region. In this role, he is focused on supporting the region’s banks in fighting fraud, driving digital strategies that support customer convenience and elevate security in a frictionless digital banking era.