Most small and medium-sized enterprises (SMEs) in Qatar accept and make digital payments, according to Visa’s Pay and Get Paid 2026 report.

However, many still manage related tasks on separate tools. Of those surveyed, 43% use one system linking payments with other business tasks.

Admin work is a common pain point. For example, 46% of firms said tracking unpaid invoices is hard.

Similarly, 42% struggle to keep payroll records in order, while 40% face the same issue with financial records. Some juggle several systems to handle these tasks.

Interest in all-in-one tools

Visa found that 31% of SMEs find an all-in-one payment and business tool appealing. That is below the 43% already using one.

Still, 43% would likely switch providers to get one. The report said providers therefore need to show how these tools simplify work and add value.

Among SMEs without such a tool, 18% said their business is too small to need one.

In addition, 14% felt these tools may cost too much, while another 14% did not trust relying on one provider.

On the other hand, 51% of current users said they were satisfied, and 57% saw efficiency gains, such as less time spent managing the business.

What it means for lenders

According to Visa, these platforms could give banks richer payment and business data.

Over time, this could help lenders understand SME cash flow, assess risk and offer more relevant credit.

“As digital transactions become part of everyday commerce, the value for SMEs increasingly lies in what those payments can enable after the transaction,”

said Luca Bianconi, Vice President and Country Manager for Qatar at Visa.

Featured image: Edited by Fintech News UAE, based on image by apavlin via Magnific.