Alibaba Cloud has signed a MoU with Wio Bank to advance innovation in cloud computing, AI, and fintech.
The agreement was formalised during GITEX Global 2025.
The collaboration supports Wio Bank’s multi-cloud strategy and accelerates the adoption of generative AI by leveraging Alibaba Cloud’s Qwen large language model, Platform for AI (PAI), and agentic platforms.
Both organisations will jointly develop AI-powered banking agents to enhance operations and customer service.
These systems will be securely hosted in Alibaba Cloud’s data centres in Dubai to ensure scalability, efficiency, and reliability.
“This partnership reflects our continued commitment to delivering smarter, faster, and more secure solutions for our customers,”
said Jayesh Patel, CEO of Wio Bank PJSC.
“AI is a key pillar of our vision for the future of banking, and by scaling our capabilities with Alibaba Cloud’s advanced technologies, we are building intelligent agents that simplify operations and empower our customers to grow and achieve more in a secure way.”
Eric Wan, Vice President of Alibaba Cloud International and General Manager for the Middle East, Turkey, and Central Asia at Alibaba Cloud Intelligence, said:
“Wio Bank’s approach to digital banking aligns with Alibaba Cloud’s mission to support businesses with advanced technology and contribute to the digital transformation of the fintech industry regionally and globally.”
Featured image credit: Alibaba Cloud
